Support Center

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Common Questions

Quick answers to frequently asked questions.

How is my data stored?

Your sleep data is stored primarily on your device. We use a "Local First" architecture to ensure maximum privacy. Cloud backups are optional and encrypted.

Do I need a wearable?

No. SleepLoop is a software-only solution. We use advanced behavioral tracking and subjective logging to build your recovery profile without uncomfortable straps.

Subscription cancellation

As we use the Apple App Store and Google Play Store for processing, you can manage or cancel your subscription at any time directly through your phone's settings.

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